Return & Refund Policy
Your satisfaction is our priority. If you are not completely happy with your purchase, we're here to help.
7-Day Return Window
You may request a return within 7 days of receiving your order. To be eligible, the item must be unused, in its original condition, and with all original packaging and tags intact.
How to Request a Return
- Email us at mayopkstore@gmail.com with your order number and reason for return.
- Our team will review your request and share return instructions.
- Once we receive and inspect the item, we'll process your refund or replacement.
Refunds
Approved refunds are processed within 5–7 business days. For Cash on Delivery orders, refunds are issued via bank transfer or JazzCash/EasyPaisa to your provided account.
Damaged or Wrong Items
If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with photos. We will arrange a free replacement or full refund at no cost to you.
Non-Returnable Items
For hygiene and safety reasons, certain items such as personal care and beauty products cannot be returned once opened, unless they arrive damaged or defective.
Need Help?
Email mayopkstore@gmail.com and our support team will assist you.