Shipping policy

Shipping Policy

At Mayo.pk, we aim to process and deliver your orders as quickly and safely as possible.

Order Processing

Orders are generally processed after payment or order confirmation.

Processing times may vary depending on product availability, order volume, weekends, public holidays, and other circumstances.

If an item requires additional processing time, we may contact you using the information provided with your order.

Delivery Across Pakistan

Mayo.pk offers delivery to customers within Pakistan, subject to courier availability and service coverage.

Delivery times may vary depending on your location and the courier service used.

Estimated delivery times are provided as a general guideline and are not guaranteed. Delays may occur due to weather, public holidays, courier issues, incorrect addresses, or circumstances beyond our control.

Shipping Charges

Shipping charges, where applicable, will be displayed during checkout or communicated before order confirmation.

Shipping costs may vary depending on:

  • Delivery location

  • Order size and weight

  • Product type

  • Courier service

  • Delivery method

Order Tracking

Where tracking is available, tracking information may be provided to the customer after the order has been dispatched.

Customers should ensure that their phone number and delivery address are accurate when placing an order.

Incorrect Address or Failed Delivery

Customers are responsible for providing a complete and accurate delivery address and contact information.

If an order cannot be delivered because of an incorrect address, unavailable recipient, or repeated failed delivery attempts, additional delivery charges may apply for re-shipping.

Damaged Packages

If your package appears damaged when delivered, please inspect the product as soon as possible.

If the product is damaged or an item is missing, contact Mayo.pk promptly and provide your order number along with clear photos or videos of the package and product.

Delivery Delays

Mayo.pk is not responsible for delays caused by circumstances outside our reasonable control, including courier delays, severe weather, natural disasters, public holidays, strikes, or other unforeseen events.

For shipping-related questions, contact:

Email: mayopkstore@gmail.com