Terms of service

Terms of Service — Mayo.pk

Welcome to Mayo.pk. By accessing or using our website, placing an order, or purchasing our products, you agree to the terms and conditions outlined below. Please read these terms carefully before using our website.

1. General

Mayo.pk operates this online store and provides its products and services to customers subject to these Terms of Service.

By using our website, you confirm that you are legally capable of entering into an agreement and that the information you provide to us is accurate and complete.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on Mayo.pk are accurate.

However:

Product colors may appear slightly different depending on your device or screen.
Product dimensions and specifications may vary slightly where stated.
We reserve the right to correct errors, update product information, or change product availability at any time.
Product availability is not guaranteed until your order has been confirmed.

3. Prices and Payments

All prices displayed on Mayo.pk are in Pakistani Rupees (PKR) unless otherwise stated.

We reserve the right to change product prices at any time without prior notice. Price changes will not affect orders that have already been confirmed, except where an obvious pricing or technical error has occurred.

You agree to provide accurate payment and billing information when placing an order.

4. Orders

When you place an order through Mayo.pk, you are making a request to purchase the selected products.

We reserve the right to:

Accept or decline an order.
Cancel an order where a product is unavailable.
Cancel an order due to incorrect pricing or product information.
Request additional information to verify an order.
Cancel orders suspected of fraudulent or unauthorized activity.

If we cancel an order after payment has been received, the applicable amount will be refunded.

5. Shipping and Delivery

Orders are delivered according to our Shipping Policy.

Delivery times are estimates and may vary depending on location, courier services, weather, public holidays, and other circumstances beyond our reasonable control.

Customers are responsible for providing a correct and complete delivery address and contact information.

6. Returns and Refunds

Returns and refunds are handled according to our Refund & Return Policy.

Customers should inspect their products after delivery and contact Mayo.pk as soon as possible if an item is damaged, defective, incorrect, or incomplete.

7. Use of the Website

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to the website or its systems.
Interfere with the security or operation of the website.
Copy, reproduce, or misuse our website content without permission.
Submit false, misleading, or fraudulent information.
Use the website in a way that could damage Mayo.pk or its customers.

8. Intellectual Property

Unless otherwise stated, the content available on Mayo.pk, including logos, product descriptions, graphics, images, text, website design, and other materials, belongs to Mayo.pk or its respective content providers.

You may not reproduce, distribute, modify, or commercially use our content without prior written permission.

9. Third-Party Services

Mayo.pk may use third-party services such as payment providers, courier companies, analytics services, and other Shopify-supported services.

These third parties may have their own terms and privacy policies. Mayo.pk is not responsible for the independent policies or practices of third-party service providers.

10. Website Availability

We try to keep Mayo.pk available and operating properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend or modify parts of the website for maintenance, updates, security, or other operational reasons.

11. Limitation of Liability

To the extent permitted by applicable law, Mayo.pk will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

12. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, products, services, or legal requirements.

Any changes will be posted on this page with an updated "Last updated" date.

Your continued use of Mayo.pk after changes are posted means you accept the updated terms.

13. Governing Law

These Terms of Service shall be interpreted and applied in accordance with the applicable laws of Pakistan, subject to any mandatory rights and protections available to consumers under applicable law.